Privacy, AI & trust · 3 min read
The AI study tutor: what it is, its limits, and your privacy
How the organization AI tutor works: who has it, the daily question limits, why it refuses during quizzes, and what happens to your questions.
What it does
The AI study tutor is a floating helper for organization members. It knows which lesson, case study, model, or simulator page you are reading and answers questions to help you understand THAT topic, in everyday words, concepts first.
It is available when your organization’s AI study help setting includes your role (everyone is the recommended default) and AI study help is part of your organization’s plan with Corlova. Personal accounts outside an organization do not see it.
The limits, and why
Each person gets a daily question allowance (it comes with your organization’s plan; 30 questions per day is the default) so one person cannot use up everyone’s capacity. Some organizations also share an organization-wide daily or monthly allowance, and a site-wide daily cap protects the service as a whole. When you hit a limit, the tutor says which one: daily allowances reset the next day and monthly ones on the 1st (UTC).
The tutor is hard-blocked on quizzes and tests, client-side and server-side. Asking it for graded answers anywhere gets a polite refusal and a concept explanation instead: the tutor helps you understand, never completes graded work for you.
Your privacy
Questions and the page context (the lesson title and an excerpt) are processed to generate the answer, with per-day usage counts kept for the limits. Prompts are not used to train models. The AI provider appears on the Trust page’s subprocessor list, and the AI terms live in the Terms of Service and, for organizations, the signed agreements.
It is educational software, not an advisor: nothing it says is legal, tax, or investment advice.
For administrators
Org admins choose who can use the tutor in Settings: everyone, staff (teachers or managers, plus admins), admins only, or no one. The per-person allowance, and any organization-wide daily or monthly allowance, come with your organization’s plan with Corlova, and Settings shows the numbers that apply. If Corlova has switched the tutor off for your organization, Settings says so.